Privacy, explained in plain language.
This policy describes how Luvio Labs handles information when you use our website or contact our team.
Information we collect
We may collect information you provide directly, including your name, email address, phone number, company, project details and messages. We may also collect basic technical and usage information such as browser type, device type, referring page and pages visited.
How we use information
We use information to respond to enquiries, prepare proposals, deliver and improve our services, maintain security, understand website performance and meet legal or regulatory obligations.
Sharing and service providers
We do not sell personal information. We may share limited information with trusted providers that help us operate our website, communications and projects, or where disclosure is required by law.
Data retention and security
We keep personal information only as long as reasonably necessary for the purpose collected, contractual requirements and applicable law. We use appropriate organizational and technical safeguards, but no online service can guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to certain uses of your personal information. You may also withdraw consent where processing relies on consent.
International processing
Luvio Labs works with clients and service providers internationally. Information may therefore be processed outside your country, subject to appropriate safeguards where required.
Contact us
For privacy questions or requests, email hello@luviolabs.com. We may update this policy as our services or legal obligations change, and will publish the revised date on this page.